Delivery & Returns

Shipping, Delivery and Handling

Shipping, delivery & handling costs are not included in the price of ‘GIPskins’ as this is dependent on quantity and destination. Please also be aware that you may be subject to import or other duties which are beyond our control and the responsibility of the buyer.

Please note that our products will be dispatched directly from our main UK warehouse.

We aim to deliver within 14 days however during periods of high demand goods may take 30 days. If products are out of stock, or for quantities of 500+, delivery may take up to 50 days.  If for any reason we believe your order may take longer to dispatch you will be contacted by a member of our team with an estimated dispatch time.

Delivery Options

Orders will be dispatched via a designated courier who may offer a trackable service from door to door.

We can take no responsibility for delays in transit caused by factors outside of our control.

We cannot be held liable for any loss caused by late delivery.  If we deliver late you are not entitled to regard this as breach of contract.

Goods will be delivered to the delivery address supplied by you.

In the event of a lost parcel, every effort must be made by the buyer to assist in locating the delivery, including, but not limited to, enquiries with neighbours or other premises who may have accepted the parcel on the buyer's behalf as well as enquiring with the buyer's local sorting office.

If you or anyone at the delivery address is not available to accept delivery, then you must contact us or the carrier to arrange an alternative delivery date, or address where necessary.  If any goods are returned to us by the carrier, you will incur additional delivery costs to have the item re-delivered.

We always ensure that items are packaged safely to protect the contents.

Buyers must note and agree to these delivery conditions or refrain from purchasing from this website.

Shortages, Damages, Discrepancies and/or Loss In Transit

We cannot be held responsible for any delay, loss or damage caused by the postal service, and we are under no obligation to credit or replace goods.

If your order has been delivered short, you must contact us within 3 days of the date of delivery.  If goods have been damaged or supplied short, then you must keep those goods in one place, separate from any other goods and be available for our inspection if we wish, before we decide what action to take.